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Privacy Policy

Smith Lawn and Tree is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Smith Lawn and Tree has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:

1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.

For questions about this privacy policy, please send an e-mail to service@smithlawnandtree.com.

Payment Processing

Our Bill Pay system will process single payments up to $25,000. To make a payment in excess of $25,000 please call our office at 817-921-2222 and we will be happy to process the transaction for you.

Refund Policy

We strive to exceed our customers’ expectations in everything that we do. We pride ourselves on our ability to perform all aspects of landscape design, installation, and maintenance in a qualified professional manner. We make commitments to clients, then live up to them. Smith Lawn and Tree is a client driven company. However, we realize that exceptional circumstance can take place with regard to the character of the product or services we provide. Please click here for our full warranty and refund policy.